Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a retum.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proot of purchase.

To start a return, you can contact us at hashyashshop@gmail.com. Please note that returns. will need to be sent to the following address: (INSERT RETURN ADDRESS]

if your return is accepted, we'll send you a return shipping label, as well as instructions on how arid where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hashyashshop@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions/non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items.

or gift cards.

Exchanges

The fastest way to ensure you get what you want is to

return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected.

your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days, Please remember it can take some time for your bank or credit card company to process and post the refund too.

if more than 15 business days have passed since we've approved your return, please contact us at

hashyashshop@gmail.com,

Thank you for shopping at Hashyash. We value your

satisfaction and aim to provide high-quality products. if you are not completely happy with your purchase, we're here to help.

1. Returns

Eligibility: To be eligible for a return, your item must be unused, in its original condition and packaging. A receipt or proof of purchase is required..

Return Window: You have 7 days from the date of delivery to request a return

Required: An unboxing video is mandatory for all return/exchange claims.

2. Non-Returnable Items

The following items cannot be returned or refunded:

Personal care products (eg, razors, toothbrushes) Items without unboxing video proof

Products that have been used or damaged after delivery

3. Refunds

Inspection: Once we receive your returned itern, we will inspect it and notify you of the approval or rejection of your refund.

Processing Time: it approved, your refund will be processed within 7 working days to your bank account or EasyPaisa account.

Note: Shipping charges are non-refundable

4. Exchanges

We offer exchanges within 7 days only if the item is

defective or damaged upon arrival. To request on exchange, please contact us via WhatsApp or email.

5. Return Shipping

Cost: Return shipping is paid by the customer. A

flat fee of Rs. 200 applies.

Courier: Returns must be shipped using a trackable courier service (Leopard, Trax, or PostEx preferred).

Note: We are not responsible for items lost in return transit.